Key Account Manager

Location Tokyo
Job type Permanent
Salary
Reference 52641

About the Company
A global leader in precision laboratory and industrial technologies, we deliver innovative, reliable, and high-performance solutions that support customers in over 140 countries. With a strong international presence, we are recognized for advancing research and development in pharmaceuticals, chemicals, and beyond.

Position Overview
We are seeking a Key Account Manager to drive sales of advanced laboratory solutions within the pharmaceutical and chemical sectors. This consultative sales role leverages value-based selling to provide high-impact solutions that enhance organic synthesis and crystallization process optimization. The role is focused on building and maintaining long-term relationships with major accounts while collaborating closely with technical experts to ensure customer success.

Key Responsibilities

  • Leverage CRM tools and data to analyze customer organizations, identify opportunities, and execute proactive sales strategies

  • Develop strong, trust-based business partnerships with clients, emphasizing value over price

  • Manage inquiries from online sources, conferences, and exhibitions; prepare proposals and close sales

  • Deliver product demonstrations, technical seminars, and customer trainings

  • Provide ongoing support for installed systems and organize initiatives to increase utilization

  • Represent the company at industry events, conferences, and exhibitions

  • Liaise with global teams and technical centers to address inquiries and exchange information

  • Domestic and occasional international travel required

Requirements

  • Background in organic synthesis or related experience

  • Degree in Chemistry, Chemical Engineering, or Life Sciences (including technical college graduates)

  • B2B sales or other customer-facing experience (e.g., Application Engineer)

  • Valid driver’s license

  • Proficiency in written English

Preferred Qualifications

  • Knowledge of drug development processes

  • Experience as a chemist or chemical engineer within the pharmaceutical or chemical industries, or at research institutes

  • Prior experience providing technical or field support for laboratory products

  • Familiarity with CRM systems

  • Knowledge of data management in organic synthesis or crystallization research

  • Conversational English skills