Medical Information Manager

Job type Permanent
Salary ~ 10,000,000
Reference 36186

COMPANY OVERVIEW

A Leading global Pharmaceutical company specializing in Dermatology with huge growth plans in Japan.

JOB RESPONSIBILITIES

Support stakeholders from the academic aspect and propel the proper use of medicine.

1. Management of Call centre
• To keep the quality level of customer service and productivity
2. Secondary query processing escalated from the internal call centre and drug Information in the
collaborative companies
• To respond to inquiries from customers and Partner Companies
• To record and archive the answer documents in the internal information database system/MedComms
3. Creation of product-related materials and provision of scientific information
• To create an Interview Form, Drug Guide for Patients, and Patient Drug Sheet of LEO products for
proper use, and revise them at the time of need
• To support the product training of Sales trainer(s)
4. Creation of FAQ and update
• To organize product information and consist text of questions & answer based on Global FAQ with customization to Japanese condition
 

【WHY SHOULD YOU APPLY

  • Global Environment
  • Stable and great work culture
  • Hybrid 

REQUIREMENTS

  • Academic career in science in a university
     
  • Experience of working at a pharmaceutical company as DI/MI staff, customer service, or Clinical or MR
     
  • Advanced English and Native Japanese 

FOR FURTHER INFORMATION

  • Contact: Shruti Panda 

shruti.panda@cornerstone.jp// 050-1742-5323

OR

Click “Apply now” in the top right.