Operations & Logistics Manager

Location Tokyo
Discipline Supply Chain & Procurement
Job type Permanent
Salary Negotiatable
Reference 39003


American manufacturer 



  • Handle order management, encompassing warranty-related orders, customer Request for Quotes (RFQs), etc.

  • Take charge of updating the Discount Matrix.

  • Serve as a key information source regarding the status of factory and customer backlogs, product returns, replacements, and inbound/outbound shipment delivery schedules.

  • Take charge of generating Internal Requisitions and Purchase Orders, establishing Min/Max Levels, overseeing demos, parts, and marketing promotional items based on Demand, Funnel, Marketing initiatives, and Stock Level requirements.

  • Manage backlogs to ensure appropriate supply and inventory levels are maintained.

  • Responsible for developing efficiency and cost reduction strategies.

  • Provide weekly and/or monthly management reports on Operations & Logistics.

  • Coaching & mentoring the customer service and operation teams.



  • At least 10 years’ experience in Operations, Sales Support, Customer Service, Order Management, Supply Chain, and/or Logistics.

  • Degree qualification in Business, Supply Chain, or Operations.

  • Demonstrated experience in maintaining cost effective strategies.

  • Strong knowledge of OH&S principles and legal responsibilities

  • Proven ability to use spreadsheets, word processing, presentation, database and management systems including Oracle.

  • Experience in ERP systems such as Oracle or SAP desired.



Contact: Aria Sukkuriya

aria.sukkuriya@cornerstone.jp // 050-1742-5298


Click “Apply now”.