I. General Information
Position Title: Manager, People & Organization (P&O)
Department: Corporate Office
Job Grade: 8
Location: Japan
Reports To: Head of Corporate Office, Japan
Direct Reports: Concierge; P&O Executive
(Revenue, NPAT, and budget responsibilities: Not specified)
II. Position Scope
The Manager, People & Organization (P&O) oversees and delivers the full range of human resources functions for the Japan office of a multinational organization. The role ensures full compliance with Japanese labor legislation while aligning local practices with global corporate standards and values.
This position plays a central role in building a high-performance and engaged workplace culture by combining operational HR leadership with hands-on coaching and advisory support for managers and employees.
III. Role Summary
The P&O Manager leads end-to-end HR operations, including talent acquisition, onboarding and offboarding, employee relations, performance management, compensation and benefits, compliance, and culture initiatives.
The role acts as a trusted advisor to leadership and staff, fostering a positive, compliant, and performance-driven environment.
IV. Key Responsibilities
1. P&O Operations
Oversee all People & Organization processes, including recruitment administration, onboarding, offboarding, payroll coordination, and benefits management
Ensure strict adherence to Japanese labor laws, tax regulations, and social insurance requirements
Maintain accurate employee records and HR documentation
Establish and improve HR processes to ensure operational efficiency and compliance
2. Employee Relations & Performance Management
Serve as a trusted advisor and coach to managers and employees on HR-related matters
Lead performance review cycles and support career development planning
Address workplace concerns, manage conflict resolution, and promote fair employment practices
Strengthen leadership capability through ongoing management coaching
3. Talent Acquisition & Employer Branding
Manage full-cycle recruitment activities, including job postings, interviews, and offer negotiations
Partner with internal stakeholders to attract and hire high-quality talent
Contribute to strengthening the organization’s employer brand in the Japan market
4. Culture & Employee Engagement
Lead initiatives that promote employee well-being, engagement, and internal communication
Design and implement programs, events, and communication strategies to foster an inclusive and collaborative culture
Reinforce organizational values through consistent culture-building efforts
5. Leadership & Team Management
Supervise and support the Concierge and P&O Executive in their daily responsibilities
Provide ongoing coaching, feedback, and development guidance
Ensure effective execution of team objectives and HR deliverables
V. Minimum Requirements
Experience & Technical Expertise
5–7 years of progressive HR experience, ideally within a multinational or cross-cultural environment
Strong knowledge of Japanese labor legislation, payroll administration, and statutory HR compliance
Demonstrated ability to independently manage HR operations and lead a small team
Strong interpersonal, communication, and problem-solving skills
High level of discretion, professionalism, and integrity
Language Requirements
Native or business-level Japanese
Business-level English (spoken and written)
Education & Certifications
Bachelor’s degree in Human Resources, Business Administration, or a related field
Professional HR certifications (e.g., Japanese Social Insurance and Labor Consultant qualification, SHRM, or equivalent) are advantageous
VI. Career Path Potential
Potential next steps may include:
Promotional Opportunities:
Senior P&O Manager
Head of People & Organization
Regional HR Lead
Lateral Development Opportunities:
Regional HR Business Partner
Talent Management or HR Operations Lead
Company Overview
A multinational organization operating in Japan as part of a broader global network. The company maintains a corporate office in Japan and emphasizes compliance, performance excellence, and a strong employee-centric culture aligned with international standards.