Job Title: Senior Retail Manager
Location: Tokyo, Japan
Employment Type: Full-time
Company Overview
A joint venture between a major Japanese trading company and a European premium confectionery brand, established in the late 2010s. The business operates retail stores, wholesale distribution, and e-commerce in Japan, focusing on high-quality confectionery and related products.
The company is expanding its presence across key urban locations, including department stores, shopping centers, and street-level stores.
Role Overview
This position is responsible for overseeing overall retail operations across multiple store locations in Japan.
The role is ideal for candidates with extensive experience in multi-store retail management within a growing organization, particularly those who have been involved in store expansion and new store openings (including pop-up stores).
You will play a key role not only in managing operations but also in building processes, improving systems, and supporting the company’s continued growth.
Key Responsibilities
Oversee retail store operations and drive overall sales performance
Support store expansion, including new store openings and pop-up operations
Manage and collaborate with area managers and store teams
Build and improve operational processes and internal systems
Coordinate with external stakeholders such as department stores and commercial facilities
Drive initiatives to improve store performance and customer experience
Team Structure
Small head office team with several managers
Additional staff across retail store locations
Requirements
Strong experience in multi-store retail management within a mid-sized or growing company
Experience in store expansion and/or pop-up store operations
Background in food retail, F&B, cosmetics, or brand-driven retail businesses preferred
Strong stakeholder management and negotiation skills
Proactive mindset with the ability to take initiative and drive improvements
Work Environment & Conditions
Flexible working hours (standard daily schedule with core hours)
Remote work options available
Occasional overtime depending on business needs
Compensation & Benefits
Competitive salary (based on experience)
Annual salary review and performance-based bonus
Full social insurance coverage
Transportation allowance and overtime pay
Employee discount program
Annual health check and additional welfare benefits
Holidays
Weekends and public holidays off
Approximately 120 annual holidays
Additional seasonal and special leave
Hiring Process
Multiple interview stages (including senior leadership and regional stakeholders)
English communication required in later stages
Online assessment may be included
職種名：リテールシニアマネージャー
勤務地：東京都
雇用形態：正社員
会社概要
大手総合商社と欧州発のプレミアム菓子ブランドによる合弁会社として2010年代後半に設立。日本国内において、小売店舗・卸売・EC事業を展開し、高品質な菓子・関連商品を提供しています。
現在、百貨店・商業施設・路面店を中心に事業拡大を進めています。
ポジション概要
本ポジションは、日本国内における複数店舗のリテール運営全体を統括する役割です。
特に、店舗拡大や新規出店（ポップアップ含む）に関わった経験を持ち、成長フェーズの企業で幅広くリテール業務に携わってきた方に適しています。
既存業務の運営だけでなく、業務プロセスの構築・改善や組織づくりにも積極的に関与いただきます。
主な業務内容
複数店舗の運営管理および売上向上の推進
新規出店やポップアップ店舗の立ち上げ支援
エリアマネージャーおよび店舗スタッフとの連携・マネジメント
業務プロセスやオペレーションの改善・構築
百貨店や商業施設など外部パートナーとの調整・交渉
店舗パフォーマンスおよび顧客体験の向上施策の推進
組織構成
本社：少人数のマネジメントチーム
店舗：各拠点にスタッフ配置
応募要件
中規模企業における複数店舗のリテールマネジメント経験
店舗展開・新規出店・ポップアップ運営経験
食品、小売、外食、コスメなどブランドビジネス経験歓迎
高い対人スキルおよび交渉力
主体的に課題発見・改善提案ができる方
勤務条件
フレックスタイム制（コアタイムあり）
リモートワーク可
業務状況に応じて残業あり
給与・福利厚生
経験に応じた競争力のある給与
年1回の給与改定および業績連動ボーナス
各種社会保険完備
交通費支給、残業手当あり
社員割引制度、健康診断、各種福利厚生
休日休暇
土日祝休み
年間休日約120日
年末年始・特別休暇あり
選考プロセス
複数回の面接（経営層・海外担当者含む）
一部英語での対応あり
適性検査を実施する場合あり