Solution Engineer – Enterprise SaaS (Japan)
Location: Japan (Tokyo-based)
Function: Pre-Sales / Solutions Engineering
Industry: Enterprise Software / SaaS
Company Overview
A global technology company that develops widely used digital platforms is seeking a Solution Engineer to support its enterprise software business in Japan. The organization focuses on building innovative tools that help individuals and businesses collaborate, communicate, and operate more efficiently.
The company operates internationally with teams across multiple regions working together to deliver scalable technology solutions.
Role Overview
The Solution Engineer will support the enterprise sales team by providing technical expertise during the sales process. This role focuses on helping potential customers understand the value of the company’s collaboration and productivity platform.
The position involves engaging with enterprise clients, demonstrating product capabilities, supporting technical evaluations, and ensuring successful adoption of the solution.
Key Responsibilities
Sales Support & Customer Engagement
Work closely with the sales team throughout the enterprise sales process, from initial discussions to contract closure.
Understand customer business challenges, objectives, and technical requirements.
Product Demonstrations & Technical Consultation
Deliver customized product demonstrations tailored to customer needs.
Clearly communicate how the platform can address operational and collaboration challenges.
Technical Evaluation & Proof of Concept
Support proof-of-concept projects and technical validation during the evaluation phase.
Assist clients in assessing the platform’s capabilities and integration potential.
Cross-Functional Collaboration
Act as a liaison between customers and internal product or engineering teams to ensure solutions align with market needs in Japan.
Work with internal stakeholders to address technical questions and resolve potential obstacles during the sales cycle.
Candidate Profile
Experience
At least 3 years of experience in solution engineering, pre-sales, or a similar technical sales support role within enterprise software.
Familiarity with enterprise system architecture and database concepts.
Skills
Strong presentation and communication abilities.
Ability to explain complex technical concepts to both technical and non-technical audiences.
Comfortable collaborating across multiple teams and managing complex sales processes.
Personal Attributes
Self-motivated and results-oriented.
Strong problem-solving skills and ability to adapt in a fast-paced environment.
Preferred Qualifications
Knowledge of enterprise collaboration or productivity software platforms.
Understanding of internal business tools used for communication, workflow management, or shared services.
Experience working in dynamic or startup-like environments.