Premier Account Manager

Job type Permanent
Salary
Reference 57012
Position

Premier Account Manager

Location

Tokyo, Japan

Employment Type

Full-time

About the Role

A global technology company specializing in enterprise software solutions for the maritime, energy, commodities, and financial sectors is seeking a senior-level Premier Account Manager to join its commercial team in Japan.

This is a strategic individual contributor position focused on managing and expanding relationships with the organization’s most important enterprise clients. The role centers on building long-term partnerships with senior executives and aligning the company’s comprehensive suite of software and data solutions with clients’ broader business objectives.

The successful candidate will demonstrate strong commercial insight, executive-level presence, and the ability to drive substantial account growth through renewals, upselling, and cross-selling initiatives.

Key Responsibilities
Strategic Account Development

  • Lead overall account strategy and revenue performance for designated high-value enterprise clients

  • Develop and execute multi-year growth plans across the full product portfolio

  • Identify expansion opportunities and secure timely renewals

  • Proactively manage retention risks and ensure high levels of client satisfaction

  • Partner closely with senior leadership within the relevant industry vertical

Executive Relationship Management

  • Build and maintain trusted relationships with C-suite executives and senior decision-makers

  • Conduct executive business reviews and foster long-term strategic engagement

  • Navigate complex, global organizational structures across functions and geographies

  • Influence stakeholders at multiple levels within client organizations

Commercial Leadership

  • Negotiate renewals, expansions, and master service agreements

  • Apply structured sales methodologies to manage complex enterprise sales cycles

  • Maintain accurate forecasting and pipeline visibility using CRM tools

  • Collaborate cross-functionally with Pre-Sales, Legal, Finance, Product, and Customer Success teams to ensure commercially sound and strategically aligned agreements

Industry Engagement & Thought Leadership

  • Coordinate with industry advocates and customer success professionals to deliver cohesive client engagement strategies

  • Represent the company at industry conferences, forums, and panels

  • Contribute to case studies and client success stories that demonstrate measurable business value

Qualifications & Experience
Education

  • Bachelor’s degree required

  • MBA or other advanced degree preferred

Professional Experience

  • 8–10+ years of progressive experience in strategic account management or enterprise sales

  • Background in SaaS, data solutions, or technology-driven environments strongly preferred

  • Proven success managing multi-million-dollar enterprise accounts with consistent revenue growth and high retention rates

  • Formal training or certification in structured sales methodologies is desirable

  • Industry experience in maritime, shipping, freight, banking, or commodities trading is advantageous

Core Competencies
Sales & Account Management Expertise

  • Demonstrated ability to drive revenue through upselling and cross-selling in enterprise software environments

  • Strong skills in strategic account planning, renewal management, and complex contract negotiations

  • Proficiency with CRM systems (Salesforce preferred)

  • Consistent record of meeting or exceeding sales targets

Executive Influence

  • Strong executive presence with the ability to build credibility at senior leadership levels

  • Excellent communication, presentation, and negotiation skills

  • Experience managing complex, matrixed global relationships

  • Financial and analytical acumen to interpret data and guide account strategy

Personal Attributes

  • Strategic thinker with a practical, results-oriented mindset

  • Adaptable and resilient in dynamic, fast-changing environments

  • Self-driven and proactive in identifying opportunities and solving client challenges

  • Collaborative and diplomatic, with the ability to operate effectively across global, cross-functional teams

Work Environment

  • Regular travel required (approximately 30–40%) to meet strategic clients and attend industry events

  • Hybrid or on-site work arrangements depending on location and business needs

About the Company

This global enterprise software provider supports organizations operating in maritime trade, energy, commodities, and financial markets. Its integrated technology platforms help clients manage complex commercial operations, optimize performance, and make informed strategic decisions.

Employees benefit from a collaborative international culture, exposure to complex real-world business challenges, and opportunities for professional growth within a globally distributed team.