The Company retails perfume, cosmetics, skin, body, and hair care products, and other related beauty aids.
Position Overview
This role focuses on driving sales performance, managing Beauty Advisors (BAs), and optimizing stock and assortment in the Travel Retail environment.
Key Responsibilities
Sell-Out Management (30%)
Achieve sales targets at each point of sale across designated countries.
Develop and execute retail strategies and action plans, including GWPs, staff incentives, and high-performing products.
Lead promotional and in-store activity setup to enhance sell-through.
Beauty Advisor (BA) Management (30%)
Oversee recruitment, onboarding, training, and performance evaluations of BAs.
Ensure all BAs adhere to brand grooming and service standards.
Coordinate continuous training in partnership with the training team.
Client & Account Management (20%)
Build and maintain strong relationships with retail partners and store operations.
Collaborate with buyers and merchandisers on stock planning, allocation, and movement.
Retail Excellence (10%)
Manage counters, ensuring merchandising, planograms, testers, POSMs, and GWPs are properly executed.
Implement brand visual guidelines and ensure effective launches and animations.
Market Intelligence (10%)
Collect and analyze market data (competitor activities, distribution trends, etc.).
Submit monthly market insight reports to management and identify new opportunities for growth.
Travel Requirements
Travel up to 30% of the time within Japan for store visits and business meetings.
Regular visits include:
Narita Airport: 2x/month
Haneda Airport: 2x/month
Osaka Airport: 1x/month
Other airports in Japan: Once every 3 months
Hong Kong Office: As needed for regional meetings
Requirements
Language Skills
Business-level English (fluency a strong plus)
Native-level Japanese
Experience
Minimum 2 years in brand business or a related field
Experience in travel retail or luxury beauty preferred
Store management or sales training experience is a plus
Skills
Strong Microsoft Excel and PowerPoint skills
Ability to manage time and prioritize effectively
Excellent communication, listening, and interpersonal skills
Strong influencing and persuasion capabilities
Positive, proactive, and results-driven mindset
Work Environment & Benefits
Biannual bonuses
Annual performance-based bonus and salary review
Commuting expenses fully covered (per company policy)
Full social insurance coverage
Employee discount program
Annual health check
Access to recreational and sports club facilities
Group insurance: LTD and life insurance plans
Special leave: Birthday leave and volunteer leave systems